Providing a Password Question and Answer (Q&A) and an up-to-date Email Address permits the system to contact you via email with directions for creating a new login if you forget your password.
Open the My Account page.
Click Change My Password Q&A, located in the Update My Login Info... menu. The Change Your Password Q&A page opens.
Select one of the Password Questions.
Enter in the Password Answer field the answer to the question you selected.
Click Next. Your Password Q&A will be changed.