Measure H 7: Number of clients receiving language translation services

Full Title: Number of clients receiving language translation services at clinics and in emergency rooms.

Definition of Key Terms

Clinic is defined as any medical facility or establishment where medical services are provided, and where more than one medical specialty is practiced.  This may include public health clinics, hospitals, etc.

Emergency rooms are located in hospitals or care facilities and handle cases that require immediate attention.

How to Calculate Measure/Collect Data

Count unduplicated new clients who receive the language translation services.  If an encounter involves more than one person (e.g., family members), count each individual separately.