CNCS defines capacity building as a set of activities/goals that expand the scale, reach, efficiency, or effectiveness of programs and organizations. Activities may also increase the ability of the program or organization to leverage resources. For example, capacity building activities may expand services, enhance delivery of services, or generate additional resources. These activities achieve lasting positive outcomes for the beneficiary populations served by CNCS-supported organizations.
• Scale/reach – you aim to increase your organization or program’s ability to serve more people, serve new groups of people, or provide new or expanded types of services
• Effectiveness – you aim to increase your organization or program’s ability to achieve better outcomes for beneficiaries
• Efficiency - you aim to increase your organization or program’s ability to provide improved outcomes for beneficiaries with the same level of resources, or to improve or maintain consistent quality of services with fewer resources
• Leveraged Resources - you aim to increase your organization or program’s ability to generate additional resources or assets, such as funding, volunteers, in-kind support, and partnerships